Latest Update for Travellers

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Latest Update for Travelers



Latest Update for Travelers

5 August 2020

BREAKING: Queensland borders will close to New South Wales and the Australian Capital Territory from 1am this Saturday, August 8.

All visitors will be denied entry except for rare exemptions and returning Queenslanders will have to pay for 14 days mandatory hotel quarantine.

Queensland’s Chief Health Officer has declared all of New South Wales and the Australian Capital Territory as hotspots.

Only residents of border communities and essential workers, such as truck drivers, will be able to cross the border.

Exemptions – including for compassionate reasons – will be limited.

Passes for border communities will be for those with proof of address and photo ID.

The border closure will be reviewed at the end of the month.

29 July 2020

A message from QLD Premier Annastacia Palaszczuk:

Queensland will close its borders to all of Greater Sydney.

From 1am Saturday (31 July), 31 additional New South Wales local government areas will be declared hotspots and no one from Sydney will be allowed into Queensland.

Queensland residents returning will have to isolate in a hotel for 14 days at their own expense.

No one from the following New South Wales local government areas will be allowed into Queensland:

• Bayside
• Blacktown City
• Blue Mountains City
• Burwood
• Camden
• Campbelltown City
• Canada Bay City
• Canterbury-Bankstown
• Central Coast
• Cumberland
• Fairfield City
• Georges River
• Hawkesbury City
• Hornsby Shire
• Hunter’s Hill Municipality
• Inner West
• Ku-ring-gai
• Lane Cove Municipality
• Liverpool City
• Mosman Municipality
• North Sydney
• Northern Beaches
• Parramatta City
• Penrith City
• Randwick City
• Ryde City
• Strathfield Municipality
• Sutherland Shire
• Sydney City
• The Hills Shire
• Waverley
• Willoughby City
• Wollondilly Shire
• Woollahra City

5 June 2020

All overseas travel from Australia is currently banned, with few exceptions.

If you’re overseas and want to return, we continue to urge you to do so as soon as possible while flights are available. If you can't leave or prefer to stay where you are, make plans for an extended stay.

If you wish to return to Australia, and there are still commercial flights available, take them as soon as possible.

A number of key transit airports are now open. However, travel regulations are changing at short notice. If you’ve decided to return to Australia:

  • check your route carefully and stay in touch with your airline or travel agent
  • follow official announcements from your transit airports and governing authorities
  • contact the nearest embassy or consulate of the countries you’re transiting through if you have any queries about their entry or exit requirements

In some cases, you may need to make arrangements to stay where you are for a longer period, until your departure can be arranged or border closures are lifted.

In some cases, particularly if you’re living and working overseas long-term, you may have the support, accommodation and income you need to remain where you are through this period.

If, for whatever reason, you’re staying somewhere longer than you planned:

  • follow the advice of local authorities
  • subscribe to news and the travel advice for your location
  • follow your local Australian embassy or high commission on social media; and register with them if they have called for it
  • make arrangements for an extended stay take care to minimise your risk of exposure to COVID-19

Queensland Travel Restrictions

All travellers to Queensland including returning residents and workers should practise social distancing and risk mitigation measures such as remaining 1.5 metres away from other persons, regular washing of hands, and limiting travel outside of the home or place of accommodation and work except for permitted purposes.

  1. A person who arrives in Queensland from another State or Territory of Australia will not be allowed to enter Queensland, unless they are an exempt resident or exempt person
  2. An exempt resident or exempt person who arrives in Queensland must self-quarantine if:
    1. they have been outside Australia in the last 14 days; or
    2. they are non-cruise maritime crew who must comply with requirements in the class exemption for non-cruise maritime crew.
  3. An exempt resident who arrives in Queensland must self-quarantine if:
    1. in the last 14 days, they have been in particular areas of Australia decided by the Chief Health Officer and published on the Queensland Health website (a COVID-19 hotspot), unless the person was in the COVID-19 hotspot for an essential purpose or enters Queensland for an essential purpose; or
    2. they are a person mentioned in paragraph 10 item 1(b) (a person moving to Queensland to make Queensland their principal place of residence).
  4. From 12.01 am on Tuesday 5 May 2020, an exempt person who arrives in Queensland must self-quarantine if:
    1. they are an agribusiness or commercial fishing employee or contractor; and
    2. in the last 14 days, they have been in a COVID-19 hotspot; and
    3. they cannot produce adequate documentation from an interstate health authority to demonstrate self-quarantine was completed at a place in the COVID-19 hotspot.
  5. The Chief Health Officer may give an exemption from the requirement to self-quarantine under paragraphs 7 and 8 if the Chief Health Officer considers:
    1. there are compassionate or other grounds such that self-quarantine would lead to an unusual or disproportionate hardship for the person; or
    2. the person is essential for the proper functioning of the State; or
    3. other exceptional circumstances exist that merit the person not being required to self-quarantine.

Click here for for further information.

18 March 2020

As most of the world is preparing to close boarders to slow down the spread of COVID-19, the Australian Priminister, Scott Morrison, has announced this morning that all Australians should not travel overseas at this time. This is our highest advice level (level 4 of 4). Further to that, if you are already overseas and wish to return to Australia, it is recommended you do so as soon as possible by commercial means.

Regardless of your destination, age or health the advice on Smarttraveller is DO NOT TRAVEL overseas at this time.

As most countries prepare to close or have already closed their boarders overseas travel is becoming more complex and difficult. You may not be able to return to Australia when you had planned to, taking into consideration if you have access to health care and support if you get sick while overseas. If you do decide to return to Australia, please do so as soon as possible.

We are doing our upmost to keep you all up to date, as new information comes in we will update this page, so please check back regularly.

More detailed information please head to the Smarttraveller website https://www.smartraveller.gov.au/news-and-updates/coronavirus-covid-19

We couldn’t be happier with Redcliffe Travel. Their wonderful agent, Tammy, recently booked our flights to Zimbabwe. Her attention to detail was fantastic! Her communication was outstanding, keeping us updated and even checking in after our return to ensure our travel went smoothly. We highly recommend Tammy and the team at Redcliffe Travel.


– Julia L

We have just returned from our second holiday organised and booked through Tammy. It's so comforting to deal with such a professional and caring staff member. Thanks heaps Tammy outstanding service once again


– Steve E

The Australia part of our trip has sadly finished. In a word, it has been amazing! We owe a lot to our travel agent Tammy Aitchison, who asked the right questions, gave us insightful guidance when planning this trip and basically ironed out the wrinkles we would have undoubtedly experienced had it not been for her assistance. You will discover that her professionalism and attention to detail is world class and her customer service is second to none.


– Alan B

We had a terrific family holiday arranged by Redcliffe Cruise Travel and we wouldn't hesitate to have them assisting us with our next trip. Because we like you guys! Because you are a local company. Because we like having an agent behind us in the event things go wrong on the journey.


– Sean G

As popular as do-it-yourself travel is and as savvy as we are with all things online, there are some aspects of travel that are much better dealt with through a travel agency and someone who really knows what they are doing. Tammy and Redcliffe Cruise and Travel are so knowledgeable and experienced in dealing with those aspects of travel that are challenging. Its good to work through someone who knows what they are doing and who take as much interest in you having a great holiday as you do!!


– Nette G

The service provided is always helpful and comprehensive. The booking documentation is always delivered on time to allow checking and to make changes if necessary.


– Beris & Jim B

I have used Tammy at Redcliffe Cruise and Travel twice now to book our family holidays. We have found her to be very professional and efficient. She has also been very obliging when I have had to ask questions regarding our holiday. We will definitely be using her in the future.


– Cathleen E

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