First to all, what does being a CLIA Agent mean? CLIA (Cruise Lines International Association) is the accreditation program agents go through in order to be classified as a 'cruise specialist'. This accreditation process provides additional education and training for agents, better equipping them to assist clients with cruising information and sales.
There are three (3) levels of accreditation agents can receive. CLIA Accredited is the entry level of the program. Agents who receive and display their accredited certificate and/or logo, shows they have passed all the necessary criteria of CLIA, thus are better equipped to provide cruise advice and sales over a general service provider.
CLIA Ambassador is the second tier of the program. An agent who has completed this tier has on-going experience and engages in on-going training within the cruise industry beyond the Accredited Level.
CLIA Master is the highest tier of the CLIA Australasia Accreditation Program. Agents who have achieved a Masters level are fully engaged in all things cruise and are statistically the highest seller of cruise.
Knowing you are booking with a CLIA certified agent will give you peace of mind that you are receiving the most current and best information possible. These agents are specialists in cruise and will be able to answer any and all questions regarding cruising you may have. You can be confident you are in the best possible hands in the lead up to and during your cruise experience.
With information at their fingertips, a cruise specialist will be able to provide you with all your cruising information without you ever having to lift a finger. This will save you hours of researching cruise lines, locations, and more. Conscious of the environment? A CLIA cruise specialist can talk to you about what initiatives are currently being taken by the cruise industry.
Not only will a CLIA certified agent provide you with the best information available, most cruise specialists will be able to speak from first hand experience, allowing you to dig deeper into the ins and outs of cruising.
This is your holiday and a cruise specialist can help tailor your cruising experience to you. From finding the ideal destination, room, ship and more, you will feel right at ease knowing your holiday is being crafted for you.
At Redcliffe Cruise and Travel, our Travel Agents are all CLIA certified! Contact us today to book your next cruising holiday and know you are in the best hands possible!
Thank you to the beautiful Tammy who recently booked my holiday. She made everything so easy. I highly recommend booking through her.
We couldn’t be happier with Redcliffe Travel. Their wonderful agent, Tammy, recently booked our flights to Zimbabwe. Her attention to detail was fantastic! Her communication was outstanding, keeping us updated and even checking in after our return to ensure our travel went smoothly. We highly recommend Tammy and the team at Redcliffe Travel.
We have just returned from our second holiday organised and booked through Tammy. It's so comforting to deal with such a professional and caring staff member. Thanks heaps Tammy outstanding service once again
The Australia part of our trip has sadly finished. In a word, it has been amazing! We owe a lot to our travel agent Tammy Aitchison, who asked the right questions, gave us insightful guidance when planning this trip and basically ironed out the wrinkles we would have undoubtedly experienced had it not been for her assistance. You will discover that her professionalism and attention to detail is world class and her customer service is second to none.
We had a terrific family holiday arranged by Redcliffe Cruise Travel and we wouldn't hesitate to have them assisting us with our next trip. Because we like you guys! Because you are a local company. Because we like having an agent behind us in the event things go wrong on the journey.
As popular as do-it-yourself travel is and as savvy as we are with all things online, there are some aspects of travel that are much better dealt with through a travel agency and someone who really knows what they are doing. Tammy and Redcliffe Cruise and Travel are so knowledgeable and experienced in dealing with those aspects of travel that are challenging. Its good to work through someone who knows what they are doing and who take as much interest in you having a great holiday as you do!!
The service provided is always helpful and comprehensive. The booking documentation is always delivered on time to allow checking and to make changes if necessary.
I have used Tammy at Redcliffe Cruise and Travel twice now to book our family holidays. We have found her to be very professional and efficient. She has also been very obliging when I have had to ask questions regarding our holiday. We will definitely be using her in the future.
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